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Friday, May 23, 2014

Sample Cold Call or Telecalling Scripts - Scripts for Telecallers

Cold Call or Telecalling is seen as an effective means to reach a prospective customer. Basically it comes under the scope of direct marketing. Cold Calls you initiate can be for prospecting, arranging appointments, or for direct selling. Always let your calling script be like a KISS- Keep It Short and Sweet. Here are some sample of cold call or telecalling scripts, Please add new scripts below if you find them to be successful.

Sample Cold Call or Telecalling scripts for Appointment


Hello, May I please speak to (Prospect Name). Good Afternoon (Use name of the Prospect) my name is (Your Name) from (Company Name). We provide (Your Service or product in brief). Actually, I am calling to try and arrange a time to come and meet. Could I come by this (Day/Week) to meet you and show you some of our products?


Hello, May I please speak to (Prospect Name). Good Afternoon (Use name of the Prospect) my name is (Your Name) from (Company Name). We are a reputeted Information Technology and Service provider company from past 10 years and we are coming with new facilities (Product/Service). I'd like to set up an appointment to tell you all about it. I wanted to know the suitable time to come and meet?

Sample Referral Cold Call or Telecalling Script

I was referred to you by (use the name of the person that referred you). He suggested to give you a call to set up an appointment.

Sample Follow up script for Cold Call or Telecalling

The reason I'm calling you today specifically is, when we spoke last time you asked me to call back today to set an appointment.

Tips to Turn "No" into positive response

Often people don't answer negative outright , the response probably not going to be real. Here are some wants for turning round responses
 
Find out why he does not want to speak to you - time constraints or just not interested etc).

No thanks, Not interested, I am satisfied with current (Product/Service)

In this situation Try to find out why he/she does not want to speak to you. May be the reason could be time constraints or just not interested or have similar product/service etc. Do not irritate the person Just say "I will call you later, Thanks for Giving Me Your Valuable Time "

Answer: How about if I send you a brief email with the details and then you can check me out with it? Could I have your email address please?

Answer: Its great to see such a good product out there, what we had would really self-evidently better than any of product in-terms of (Count your points). A lot of people had the same reaction you did when I first called before they had a chance to see how we do will benefit them.

I am too busy, running out of time

The only reason I was calling was to set an appointment. Could I come by this (Day/Week) to meet you and show you some of our products?. No I am busy for the whole week. "Ok actually, I wanted to know the suitable time to come and meet?"

I am not the right person to speak to

Be persuasive, yet polite. Ask him/her who you should talk to. "May you please let me know the name and number of the right person for me to discuss that with?"

Any other response


Well that's completely fine, anyway let's meet up on (Date).

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